Orders may be placed by e-mail at firstname.lastname@example.org , by mail at 5546 Cathedral Oaks Rd, Santa Barbara California 9311, or by phone at 805 967-4859 between 9a.m. and 5 p.m. Pacific time weekdays. Please supply item number, description, quantity,and price. Also include purchaser's name, shipping address, phone number, e-mail address, and credit card informantion. Please do not ask us to call you for payment information. If you do not wish to include your credit card number in your email, you can call us with the information as a follow-up to insure we received your order.
|Delivery time from the factory is 45 days
ARO, unless otherwise quoted. Prices are FOB destination in the
Continental United States. Customers in Alaska, Hawaii, and Puerto Rico pay shipping
costs. Shipping is normally by UPS ground or Priority Mail, our choice.
Customer must pay shipping or provide an account number for other methods. California
residents and Santa Barbara County residents add appropriate sales tax. Minimum
order $20 unless prepaid by check or money order. For foreign orders, including repairs,
the customer pays the shipping charge. Customer will be responsible for paying any
customs charges. Foreign orders must provide a contact name and telephone number
and credit card information or other payment in US funds prior to shipment. Add
$25.00 for wire transfer.
We accept purchase orders on prior approval; terms are net 30 days. We accept VISA, Discover and MasterCard. We do not have dealers or distributors nor do we offer discounts.
A one-year warranty covers parts and labor for repair of manufacturing defects when returned to the factory. Full details of the warranty are included with the equipment and the warranty can be viewed here. Low-cost factory repair service and replacement parts are also available.
L-Tronics respects the privacy of your personal and financial information. We maintain records of sales for warranty verification and repair history, but this information is not available to anyone outside the company except the equipment owner. For your protection, we specifically do not keep credit card or other financial information after a sale is complete.